As an Event Tech Digital Producer (PM), you will support the ongoing direction and robust project management of various digital event projects and campaigns across GPJ’s clients and programs. You will be instrumental in ensuring that these projects meet digital requirements and deadlines, working closely with internal and external stakeholders to deliver on time, on strategy, and on budget.
Like most, we are mainly working remotely from home these days. Ideally , the position will be based in San Francisco but we will consider our Los Angeles, Boston, Auburn Hills/Detroit, and Austin offices as well.
Our digital production team is constantly innovating and pushing the role of digital and technology to create engaging experiences. In this exciting role, you will have the opportunity to work on projects in the pure digital space as well in the physical space.
This position provides great growth opportunities for a highly motivated person possessing exceptional project management & communication skills focused on delivery who is ready to get busy. Covid-19 is accelerating the digital evolution of the event industry. If you thrive in fast-paced, challenging environments and would like to get in on a huge growing market, this might be the right opportunity for you.
What you will do.
As a digital producer you will be responsible for the partnership with client stakeholders and 3rd party software vendors to project manage technical solutions for a worldwide portfolio of in-person and virtual conferences. You will lead day-to-day communication and coordination between the internal account and client teams, ensuring projects are delivered on time, within set quality expectations, and within budget. You will manage third party technology partners to ensure their work is clearly defined, properly scoped and delivered on time. You will also be responsible for scoping new projects, building timelines, developing budgets, identifying resource needs and recommending best partner opportunities. This role requires strong project management and technical skills.
- Act as the primary technical point of contact for the client and internal teams for technical requests, projects and initiatives
- Manage technical delivery of a client’s global event portfolio
- Configure, administer and troubleshoot 3rd party event platforms pre-event and onsite
- Manage technical personnel responsible for the onsite configuration, administration and support of a global portfolio of events
- Average of 25% travel
- Proactively practice risk management including developing viable plans for acceptance, avoidance, and contingency recommendations before risks become issues.
- Contribute to the development of departmental project methodologies by applying best practices and lessons learned.
- Develop, scope, implement and manage project plans; facilitate execution of digital projects across services including file management, timeline management, reconciliation of roles, responsibility, and delivery gaps.
- Communicate confidently project status to the internal and external stakeholders on a regular basis.
- Stay current on new technologies seeking out new trends in virtual, social, digital, and vendor capabilities while sharing these insights and learnings within the agency, and with our clients where relevant.
- Lead large cross functional teams under high visibility and high pressure situations.
- Oversee project testing (QA/UAT) of deliverables including providing testing plans and issue resolution tracking.
Who you are & what you will bring.
You have 5+ years in a digital production, digital project management role (preferably in an agency setting) or application development, administration and support with proven success. Your experience includes managing in a multi-client environment with concurrent deliverables. Experience with online virtual platforms is a plus, as is experience in the technology sector.
*Senior level position available for candidates with extensive experience.
You have strong knowledge of digital program management and exceptional presentation skills. You have familiarity with the following: project management and development software (i.e. JIRA ticketing, MSProject, and/or Smartsheet Project Management); development process (i.e. SCRUM, agile methodology, sprint planning); and event systems (i.e. Aventri, Bizzabo, Cvent, EventBase, Intrado, On24, Rainfocus, SpotMe, Swapcard, WebEx, and Zoom Events).
You instill confidence in others while energizing your team to excel using servant-leadership techniques. Capable of de-escalating any situation with your knowledge, experience, and communication skills.
Versatile and a Multitasker.
You are able to switch gears quickly to meet client or organizational needs! You are action oriented and approach work with a “can do” attitude with proven ability to manage multiple projects simultaneously to successful completion.
You are clever, smart, and creative in bringing ideas to solve problems. A natural born “tinkerer” would thrive in this role.
You develop, maintain, and strengthen partnerships with others inside and outside of our organization. You identify new stakeholders, manage client expectations, and deliver against clients’ needs while skillfully balancing the needs of the client and those of the agency. Your communication skills are top notch.
Flexibility and Adaptability:
You are willing to do whatever it takes to get the job done while ensuring you take care of yourself! You understand that you may be required to work irregular hours, nights, and weekends, etc. as dictated by client deliverables. Travel estimated 25%.
Who We Are
GPJ is the world leader in experiential marketing. Our 29 global offices are filled with fearless people dreaming up ideas that are transforming industries and bringing the most respected brands to life in powerful, exciting ways. We are a part of the Project Worldwide family. An independent, employee-owned global network of complementary, wholly owned agencies.
You read that “employee-owned” part, right? You heard us correctly. You work hard, she works hard, we all work hard… we all succeed and reap the rewards. We have an Employee Stock Ownership Plan (ESOP) – providing our employees with an ownership interest. We thought you would want to know that. In fact, there is a lot more you would want to know about us, like our FTO policy (no more “accruing” time off), our employer matching 401(k) plan (no vesting period), our “no employee contribution” healthcare option. But we are getting ahead of ourselves here, let us talk about this exciting opportunity first and we can fill you in on our perks & benefits later.
GPJ is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class. In addition to federal law requirements, GPJ complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GPJ expressly prohibits any form of workplace harassment based on any protected class.