Our Opportunity
GPJ is hiring a Sr. Registration Project Manager to support several large high profile clients.
This is a hybrid role out of our Los Angeles, San Francisco (preferred), Austin, Boston or NYC office.
What You’ll Do
In my capacity as the Senior Registration Project Manager, my responsibilities encompass planning, developing, and executing registration program operations for complex and large-scale events, covering the entire process from concept to on-site execution. Collaborating with the Account Director, I define technical specifications for online registration forms, correspondence plans, and reporting requirements. As the primary point of contact for registration matters, I am attuned to every aspect of registration.
A critical component of this role is maintaining regular client-facing relationships, as this contributes to successful project outcomes. I am entrusted with various responsibilities, including managing registration timelines, overseeing data integrity and quality control, handling registration reporting, managing on-site registration processes, and training and supervising on-site staff. My role requires proactive engagement and effective management to ensure seamless execution.
Who You Are
Communication:
You demonstrate superior verbal and written communication skills in your dealing with all levels of employees, customers and stakeholders.
Customer Orientation:
You demonstrate concern for satisfying external and/or internal customers. Your focus is always on the customer and your response times and service are at the forefront of customer interactions.
Delivery:
You produce with excellence, in all your areas for the client, the project you are assigned and the GPJ team.
Flexible:
You know that this is a key characteristic of a Registration Specialist. The ability to roll with the punches and adjust your strategies accordingly is a prerequisite.
Solution Oriented:
You are described as a reliable problem solver and action taker.
What You’ll Need
5+ years of experience
Experience in large scale, complex registration projects.
Experience leading a successful team
Skills acquired in hotel reservations or front desk are a definite plus!
Beyond the Registration Team, you will find yourself joining forces most often with the Account Director, PM, Housing Project Manager, and the Contact Center team.
Outside of GPJ, you will often collaborate with our clients, agency partners and vendors.
Salary range $80-90k
Salary is dependent on a variety of factors including (but not limited to) experience, skills, and location.
Who We Are
GPJ is the world leader in experiential marketing. Our 29 global offices are filled with fearless people dreaming up ideas that are transforming industries and bringing the most respected brands to life in powerfully, exciting ways. We are a part of the Project Worldwide family. An independent, employee-owned global network of complementary, wholly owned agencies.
You read that “employee-owned” part, right? You heard us correctly. You work hard, she works hard, we all work hard… we all succeed and reap the rewards. We have an Employee Stock Ownership Plan (ESOP) – providing our employees with an ownership interest. We thought you would want to know that. In fact, there is a lot more you would want to know about us, like our FTO policy (no more “accruing” time off), our employer matching 401(k) plan (no vesting period), our “no employee contribution” healthcare option. But we are getting ahead of ourselves here, let’s talk about this exciting opportunity first and we can fill you in on our perks & benefits later.
GPJ is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class. In addition to federal law requirements, GPJ complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GPJ expressly prohibits any form of workplace harassment based on any protected class.
